Chief Engineer


Job ID:



Norman, OK 



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Zip Code:


Employment Type:

Full time




Installation-Maintenance-Repair: Facilities Management-Maintenance

Job Description:

The Ideal Candidate for this Position

Minimum 3 years of experience in AAA 3 to 4 Diamond Convention Hotels over 200 rooms.

Scope of this Position

  • Member of the Executive Committee.
  • Position will be responsible for supervising/managing/overseeing the following departments: Engineers
  • In preparing for this position, candidate ideally will have worked in at least the following departments or positions: Chief Engineer
  • This position reports to: General Manager
  • Must have experience at properties of similar size and quality.
  • Position will be required to work a varied schedule that may include evenings, nights, and week-ends.


  • Must be a citizen of this country or possess a valid work permit.
  • High Ethical Standards.
  • High Energy Personality.
  • Exceptional Guest Service Skills.
  • Desire to grow within the oganization.
  • Senior level experience in Microsoft Excel.
Technical Requirements:
  • Instill in all Engineering employees that they are there to serve the guest quickly and courteously.
  • Teach by showing.
  • Spend majority of time overseeing work being done by Engineering staff.
  • Ensure that Engineering employees keep all areas they are working in neat and clean.
  • Current on all safety and sanitation policies and procedures that impact the property.
  • Implement OSHA and ADA guidelines and programs.
  • Assist Housekeeping and Front Office in minimizing downtime.
  • Update and maintain engineering policies, procedures, work orders, etc.
  • Establish relationships with vendors to assure they provide continual input on new products, systems, etc.
  • Monitor vendors to assure quality, delivery, warranties, exchanges, upgrades, etc. are consistently utilized.
  • Work closely with vendors to assure proper pricing, delivery, and maintenance.
  • Create and implement preventive maintenance program.
  • Maintain and refine preventive maintenance program.
  • Strong technical skills in HVAC, electrical, mechanical, plumbing, carpentry, etc.
  • Familiar with chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc.
  • Strong energy management background.
  • Responsible for IS/MIS and Telecommunications functions.
  • Prior responsibility for landscaping highly desired.
  • Strong background in grounds and public space security plus in-room security.
  • Work closely with contractors on repair and capital projects.
  • Obtain competitive bids for all supplies and work orders.
  • Make cost evaluations on in-house repairs versus subcontractors.
  • Contract and supervise waste disposal service and recycling programs.
  • Experience with vehicle maintenance programs.
Managerial Requirements:
  • Clear, concise written and verbal communication skills.
  • Ability to sell concepts and ideas to management, peers, and employees.
  • Experience making presentations in front of groups.
  • Ability to clearly and concisely present technical subjects.
  • Demonstrate team building experience.
  • Track record promoting an atmosphere of teamwork.
  • Demonstrate ability to lead by example.
  • Build morale and spirit.
  • Participative management style.
  • Use a "hands-on" approach to management.
  • Abilities to inspire, train, and develop people for promotion.
  • Experience communicating, training, and managing multi-lingual staffs.
  • A mentor who has inspired, trained, and developed people for promotion.
  • Experience training and cross-training employees.
  • Instill a guest service attitude in all employees.
  • Instill a "can-do" attitude in employees.
  • Coach employees how to resolve and de-escalate conflicts.
  • Instill a calm, organized approach in all situations.
Business Skills:
  • Strong technical skills.
  • Excellent time management skills.
  • Strong organizational skills.
  • Excellent knowledge of computers.
  • Strong customer service orientation and skills.
  • Excellent listening skills.
  • Exceptional detail in follow-up.
  • Strong budgetary, projections, and cost control skills.
  • Excellent cost control skills
  • Solid scheduling experience.
  • Follow/enforce company policies and procedures.
  • Resolve problems.
  • Assume responsibility/accountability.
  • Excellent safety and sanitation skills.
  • Understand security requirements.
  • Thorough understanding of HR requirements and regulatory agency requirements.
  • Ability to create, develop, and make formal presentations using audio/visual aids.
  • Knowledge of the following foreign languages, not required, but highly desired: Spanish
  • Create courteous, friendly, professional work environment.
  • Provide overall direction, coordination, and ongoing evaluation of operations.
  • Creative problem solving skills.
  • Ability to quickly evaluate alternatives and decide on a plan of action.
  • Think creatively.
  • Forecasting skills.
  • Solid skills selling and negotiating programs/projects.
  • Understand basic asset management.
Educational Requirements:

Education -

  • Vocational Institution Certificate and completion of apprenticeship in plumbing/electrical repair.

Experience -

  • 2 years supervisory experience in the maintenance field and 3 years experience in the plumbing, electrical, and painting trades; OR, an equivalent combination of education and experience.



Paid Time Off

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Matching 401-k
  • Company Hotel Travel Discounts
  • Limited relocation costs as agreed upon at time of hiring.

EOE/AA: Minorities/Females/Individuals with Disabilities/Protected Veterans

In compliance with Federal and State equal employment opportunity laws, John Q Hammons Hotels is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or status as a protected veteran.

If you’re a person with a disability and need assistance with the application process, please contact iwantajob@jqh.com

John Q Hammons is committed to a drug free workplace.

Compensation: Competitive

Job Requirements:

Apply online http://jqhhotels.com/careers/

If you’re a person with a disability and need assistance with the application process, please contact iwantajob@jqh.com
Company Info
Embassy Suites Norman Hotel & Convention Center
2501 Conference Drive
Norman, OK, United States

Phone: 405-253-3527
Web Site: norman.embassysuites.com

Company Profile