Employers

Field Service Representative - Networkfleet-Mid-West Territory

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Job ID:

38606

Location:

Overland Park, KS 
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Job Views:

569

Zip Code:

66223

Posted:

11.16.2015
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Job Description:

Our Operations team is relentless in its daily pursuit to provide sophisticated technology solutions to complex issues. We cant think of a better way to serve our customers than to combine your critical thinking skills with our innovative technology.

Responsibilities

Territory: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, and Wisconsin

 

The Installations department coordinates all customer requested installations, the training of installers, and has a field service rep group that assists with specific installs and troubleshooting in the field.

 

Qualified candidates will be responsible for scheduling, installing, testing, troubleshooting, and maintaining Networkfleet telematics devices. i.e. GPS systems.

 

Provide accurate and timely reporting according to company guidelines - Time cards, expense reports, mileage reports, project closure, et al.

 

This is a non-sales position. This position involves pre-sales technical support and post-sale training, implementation and troubleshooting of Networkfleet telematics devices used to provide location and service information for fleet vehicles throughout the United States and Canada.

 

This position consists of 50% travel.

Qualifications

Qualifications

  • Bachelor’s degree, four years of college or equivalent relevant work related experience preferred.
  • 5 years of experience required, years’ experience with GPS products; 2+ years’ experience with Wireless products; ASE Certification, or experience as a mobile electronics installer preferred.
  • Experience using electronic test equipment to verify and repair electrical/electronic circuits is required. Basic understanding of automotive power, fuses and relays is essential.
  • Automotive electronics installation experience required.
  • Communication skills- Ability to communicate with all levels within the internal and external customer organization both verbal and written.
  • Ability to handle stressful situations in a professional manner with a high level of diplomacy.
  • Computer skills – comfortable with Microsoft Office Suite – Word, Excel, Outlook, PowerPoint and Internet.
  • Public speaking, self-confidence, initiative; MSWord, Excel, PowerPoint, Outlook
  • Experience as a mobile office worker.
  • Willingness to dis/reassemble automobile interiors for installation/troubleshooting in all locations/weather.

Preferred

  • ASE certification as mobile electronics installer.

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Company Info
Verizon
1 Verizon Way, Basking Ridge, NJ, 07920
Basking Ridge, NJ, United States

Phone: 908-210-6982
Web Site: www.verizon.com

Company Profile